Updated at 2026-04-11
General Terms
By accessing and placing an order with MYO Video Studio, you confirm that you are in agreement with and bound by the terms of service contained in the Terms & Conditions outlined below. These terms apply to the entire website and any email or other type of communication between you and MYO Video Studio. This agreement improves legal enforceability, enables specific risk management for 4K video services, and meets third-party requirements.
Under no circumstances shall the MYO Video Studio team be liable for any direct, indirect, special, incidental or consequential damages, including, but not limited to, loss of data or profit, arising out of the use, or the inability to use, the materials on this site, even if the MYO Video Studio team or an authorized representative has been advised of the possibility of such damages. If your use of materials from this site results in the need for servicing, repair or correction of equipment or data, you assume any costs thereof.
MYO Video Studio will not be responsible for any outcome that may occur during the course of usage of our resources. We reserve the rights to change prices and revise the resources usage policy in any moment.
License
MYO Video Studio grants you a revocable, non-exclusive, non-transferable, limited license to download, install and use the website strictly in accordance with the terms of this Agreement.
These Terms & Conditions are a contract between you and MYO Video Studio (referred to in these Terms & Conditions as “MYO Video Studio”, “us”, “we” or “our”), the provider of the MYO Video Studio website and the services accessible from the MYO Video Studio website (which are collectively referred to in these Terms & Conditions as the “MYO Video Studio Service”).
You are agreeing to be bound by these Terms & Conditions. If you do not agree to these Terms & Conditions, please do not use the MYO Video Studio Service. In these Terms & Conditions, “you” refers both to you as an individual and to the entity you represent. If you violate any of these Terms & Conditions, we reserve the right to cancel your account or block access to your account without notice.
Definitions and key terms
To help explain things as clearly as possible in this Terms & Conditions, every time any of these terms are referenced, are strictly defined as:
- Cookie: small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, remember information about you such as your language preference or login information.
- Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to MYO Video Studio, that is responsible for your information under this Terms & Conditions.
- Country: where MYO Video Studio or the owners/founders of MYO Video Studio are based, in this case is Canada.
- Device: any internet connected device such as a phone, tablet, computer or any other device that can be used to visit MYO Video Studio and use the services.
- Service: refers to the creation of custom 4K Commemoration videos provided by MYO Video Studio as described on this platform.
- Third-party service: refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you.
- Website: MYO Video Studio’s site, which can be accessed via this URL: myovideo.ca
- You: a person or entity that is registered with MYO Video Studio to use the Services.
Restrictions
You agree not to, and you will not permit others to:
- License, sell, rent, lease, assign, distribute, transmit, host, outsource, disclose or otherwise commercially exploit the website or make the platform available to any third party.
- Modify, make derivative works of, disassemble, decrypt, reverse compile or reverse engineer any part of the website.
- Remove, alter or obscure any proprietary notice (including any notice of copyright or trademark) of MYO Video Studio or its affiliates, partners, suppliers or the licensors of the website.
Return and Refund Policy
Thanks for shopping at MYO Video Studio. We want to ensure you have a rewarding experience while creating 4K commemorative videos. By placing an order, you agree to the following terms:
- Instant Returns: If you are unhappy with your video results, you may request an Instant Return. A full refund in the form of store credit will be issued to your account immediately. This is designed for if the video does not meet your expectations.
- Money-Back Guarantee: If you prefer a refund to your original payment method, please contact support. These requests take 5 business days to process.
- Fair Use Policy: To ensure the sustainability of our service, we monitor refund patterns. We reserve the right to limit or deny refund requests, or suspend accounts, if we detect an abuse of our refund systems.
If, for any reason, You are not completely satisfied with any good or service that we provide, don’t hesitate to contact us and we will discuss any of the issues you are going through with our product.
Disclaimer
The MYO Video Studio Service and its contents are provided on an “as is” and “as available” basis without any warranty or representations of any kind, whether express or implied. The provided, updated disclaimer addresses essential limitations, such as “as is” service provision and third-party links, ensuring comprehensive legal protection. We do not warrant that the Service will be uninterrupted, uncorrupted, timely, or error-free. Price and availability information is subject to change without notice.
Your Suggestions
Any feedback, comments, ideas, improvements or suggestions (collectively, “Suggestions”) provided by you to MYO Video Studio with respect to the website shall remain the sole and exclusive property of MYO Video Studio.
MYO Video Studio shall be free to use, copy, modify, publish, or redistribute the Suggestions for any purpose and in any way without any credit or any compensation to you.
Your Consent
We’ve updated our Terms & Conditions to provide you with complete transparency into what is being set when you visit our site and how it’s being used. By using our website, registering an account, or making a purchase, you hereby consent to our Terms & Conditions.
Links to Other Websites
This Terms & Conditions applies only to the Services. The Services may contain links to other websites not operated or controlled by MYO Video Studio. We are not responsible for the content, accuracy or opinions expressed in such websites. Your browsing and interaction on any other website is subject to that website’s own rules and policies.
Cookies
MYO Video Studio uses “Cookies” to identify the areas of our website that you have visited. We use Cookies to enhance performance and functionality. Most web browsers can be set to disable Cookies; however, doing so may prevent you from accessing certain features of our video service correctly. We never place Personally Identifiable Information in Cookies.
Changes To Our Terms & Conditions
You acknowledge and agree that MYO Video Studio may stop (permanently or temporarily) providing the Service (or any features within the Service) to you or to users generally at MYO Video Studio’s sole discretion, without prior notice to you. You may stop using the Service at any time. You acknowledge and agree that if MYO Video Studio disables access to your account, you may be prevented from accessing the Service, your account details or any files or other materials which is contained in your account.
Questions? Contact us at admin@myovideo.ca